Privacy Policy

1. Overview and Commitment to Privacy

At Rooli Casino, we understand that privacy is a fundamental right, especially in the digital gaming landscape. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Rooli Casino website and our mobile App.

We are committed to protecting the personal information of our Australian players in accordance with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs). This policy applies to all interactions with our platform, from the initial Sign up to the processing of your latest Withdrawal.

2. Information We Collect

To provide a seamless gaming experience and comply with Australian regulatory requirements, Rooli Casino collects several types of information:

A. Personal Identification Data

During the Sign up process, we collect:

• Full name and date of birth (to verify you are 18+).
• Residential address (to confirm Australian residency).
• Contact details (Email address and phone number).

B. Financial and Transactional Data

To facilitate deposits and withdrawals in AUD, we collect:

• Payment method details (Credit card fragments, e-wallet IDs, or crypto wallet addresses).
• Transaction history within the Rooli platform.

C. Technical and Usage Data

When you perform a Login, our servers automatically collect:

• IP address and geographical location.
• Device type and browser version.
• Interaction data (which Pokies you play and the duration of your sessions).

3. Legal Basis for Processing

We do not process your data without a valid legal reason. For Australian players, this includes:

1. Contractual Necessity: To manage your account and provide access to Games.
2. Legal Obligation: To comply with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) laws monitored by AUSTRAC.
3. Consent: Where you have explicitly opted-in to receive promotional Bonus offers via the App.

4. How We Use Your Information

Rooli Casino uses your data to ensure a safe and personalized environment. Specifically:

• Verification: Confirming your identity to prevent underage gambling and fraud.
• Support: Responding to inquiries made through the App live chat.
• Personalization: Recommending new Games or Pokies based on your play history.
• Security: Monitoring Login patterns to detect and block unauthorized access attempts.

5. Data Retention and Security Measures

We do not keep your data longer than necessary. Under Australian financial regulations, we are required to retain certain transactional data for up to seven years.

Interactive Data Security Visualization

The following chart displays the layers of encryption and security applied to your data from the moment of Sign up:

6. Your Rights Under Australian Law

As an Australian player, the APPs grant you specific rights regarding your information:

1. Access: You can request a copy of the personal data we hold about you.
2. Correction: You can update or correct any inaccurate information through your account profile.
3. Anonymity: While AML laws require identification for real-money play, you have the right to browse our Games list anonymously.
4. Complaints: You have the right to lodge a complaint with the OAIC if you believe your privacy has been breached.

7. Cookies and Tracking Technologies

To optimize your experience within the Rooli App and website, we utilize cookies and similar tracking technologies. These tools help us recognize your Login patterns and remember your preferences for specific Pokies or table Games.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function, such as maintaining your secure session.
• Performance Cookies: These help us understand how Australian players interact with our site (e.g., which pages are most popular) so we can improve the UI.
• Functional Cookies: Used to remember your language settings or AUD currency preferences.
• Targeting Cookies: Used to deliver relevant Bonus offers and promotions that match your interests.

You can manage your cookie preferences through your browser settings; however, disabling essential cookies may prevent you from accessing certain real-money Games.

8. Third-Party Data Disclosure

Rooli Casino does not sell or rent your personal information to third-party marketers. We only disclose your data to third parties under the following strict conditions:

1. Service Providers: We share data with trusted partners who perform services on our behalf, such as payment processors (for your Withdrawal requests) and identity verification services.
2. Regulatory Authorities: We are legally obligated to share data with AUSTRAC, the ACMA, and law enforcement agencies if we suspect fraudulent activity or money laundering.
3. Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of the business assets, subject to existing privacy protections.
4. Professional Advisors: We may share data with our auditors and legal counsel to ensure compliance with Australian laws.

9. International Data Transfers

Rooli Casino operates on a global scale. While we prioritize storing the data of our Australian users on secure local servers, some information may be processed in jurisdictions outside of Australia.

Under APP 8 (Cross-border disclosure of personal information), we take all reasonable steps to ensure that overseas recipients handle your data with the same level of protection required by the Privacy Act 1988 (Cth). This includes:

• Using standard contractual clauses (SCCs) that mandate high security.
• Conducting privacy impact assessments on international vendors.
• Encrypting data during transit to prevent interception.

10. Data Security and Breach Notification

We implement a multi-layered security framework to protect against loss, theft, and unauthorized access. This includes firewalls, intrusion detection systems, and regular vulnerability scanning.

The Notifiable Data Breaches (NDB) Scheme: In accordance with the Privacy Act, Rooli Casino is committed to notifying both the OAIC and affected Australian players if a data breach occurs that is likely to result in serious harm. We maintain an incident response plan to ensure swift action and transparency.

Interactive Privacy Control Statistics

The following chart represents the utilization of privacy-enhancing features by our Australian community within the Rooli App:

11. Direct Marketing and Promotional Communications

At Rooli Casino, we want to keep our Australian players informed about the latest Pokies (Slots), new Games, and exclusive Bonus opportunities. However, we respect your right to control how we communicate with you.

• Opt-in at Sign up: You are given a choice to receive marketing materials during the registration process.

• The Right to Opt-Out: In accordance with the Spam Act 2003 (Cth), every promotional email or SMS we send includes a clear and functional “Unsubscribe” link. You can also manage these preferences at any time via your account settings in the Rooli App.

• Personalized Offers: We may use your play history and Login frequency to tailor offers specifically to your interests. This data is used internally and never shared with external marketing agencies.

• Service Announcements: Please note that even if you opt out of marketing, we will still send critical service-related communications (e.g., security alerts, Withdrawal confirmations, or legal updates).

12. Protection of Minors

Rooli Casino is strictly for adults aged 18 and over. Protecting children from the potential harms of gambling is a core pillar of our privacy and operational strategy.

1. Strict Verification: We use third-party identity verification services to ensure that every Sign up is associated with a legal adult.

2. Parental Control Advocacy: We encourage parents to use filtering software such as Net Nanny or CyberPatrol to prevent minors from accessing gambling content on shared household devices.

3. Data Deletion: If we discover that we have inadvertently collected data from a minor, we will immediately terminate the account, void any winnings, and purge all associated personal information from our servers.

13. Changes to This Privacy Policy

The digital landscape and Australian regulatory environment are dynamic. Rooli Casino reserves the right to modify this Privacy Policy to reflect changes in the law or our data practices.

• Notification: We will notify you of any material changes by posting a prominent notice on our website or sending a notification through the Rooli App.

• Acceptance: Your continued use of the platform and subsequent Login after these changes constitutes your acknowledgement of the updated policy.

• Revision Date: The “Last Updated” date at the bottom of this document will always reflect the most recent version.

14. Contact Information and Complaints

If you have any questions about this Privacy Policy, or if you wish to exercise your rights under the Privacy Act 1988 (Cth), please contact our dedicated team:

Email:[email protected]

Mailing Address: [Insert Local Representative Address, Melbourne, VIC, Australia]

Lodging a Complaint with the OAIC

If you are not satisfied with our response to a privacy concern, you have the right to lodge a formal complaint with the Office of the Australian Information Commissioner (OAIC):

• Website:www.oaic.gov.au

• Phone: 1300 363 992

Final Interactive Privacy Lifecycle

This final visualization summarizes the secure journey of your data at Rooli Casino: